FAQ

BeforeMechanic is an AI-powered web tool that helps drivers understand possible causes of car problems before visiting a mechanic. You submit vehicle details, symptoms, and optional OBD codes, then receive a structured informational car problem report.

No. Reports are generated by AI based only on the information you provide and are for informational purposes only. They are not a certified mechanical diagnosis and do not replace inspection by a qualified mechanic.

The report is only as useful as the details you submit. It gives a symptom-based overview of likely causes, what to check first, and questions to ask your mechanic — but a professional should always confirm the actual cause.

No. An OBD trouble code is optional. If you have one, the report can include an explanation, but you can still get a useful report from your symptoms and vehicle details alone.

After you submit your details and complete payment, your report is generated and delivered digitally to the email address you provide.

Because reports are generated and delivered digitally, completed reports are generally non-refundable. If a technical issue prevents delivery, you may request a replacement report or refund through our Contact page.

If your vehicle shows signs of brake failure, steering problems, overheating, fuel leaks, fire risk, heavy smoke, or severe engine noise, stop driving and contact a professional immediately. Do not rely on a report in an emergency.